Terms of service

ALKATRAN – Terms of Service

Effective Date: 16/06/2026

Welcome to Alkatran, available via alkatran.store. This website is owned and operated by Alkatran. Throughout the site, the terms “we”, “us” and “our” refer to Alkatran. By visiting our site and/or purchasing a premium garment from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

1. Australian Consumer Law Compliance & Consumer Guarantees

Nothing in these Terms of Service purports to modify or exclude the statutory consumer guarantees, warranties, and remedies provided to you under the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL).

If you are a consumer in Australia:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Your rights regarding a major failure, minor failure, and acceptable quality are detailed explicitly in our Refund & Returns Policy, which operates in conjunction with these Terms.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence in Australia.

You must not use our apparel or digital services for any illegal or unauthorised purpose.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Accuracy of Pricing, Currency, and Products

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

Currency: All prices displayed on alkatran.store are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless stated otherwise.
Colours and Textures: We make every effort to display the colours, fabrics, and textures of our premium menswear collection as accurately as possible within a natural studio aesthetic. However, we cannot guarantee that your computer monitor or mobile device's display of any colour will be completely accurate.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction within Australia.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address (help@alkatran.store) and payment methods, so that we can complete your transactions and contact you as needed.

5. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).

6. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of the State of New South Wales (NSW), Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales and courts of appeal from them.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.